What is "decolonizing therapy"?
In its development, traditional therapy was founded by affluent cis-het white men with privilege. This "eurocentric" (aka white-bodied) and "androcentric" (aka male-bodied) view displaced marginalized identities without power, including women/femmes/gender non-conforming, people of color, and folx with non-heterosexual orientations, to name a few. The term "decolonizing" in the context of therapy means that therapists and clients critically examine the context of social, political, and cultural influences and its impact on mental health and treatment, including experiences of oppression (at all levels), stigma, prejudice, and discrimination on the basis of race, gender, sexuality, class, nationality, ability status, etc.
Decolonizing therapy includes unpacking all the -isms, including rewiring and reprogramming colonial language and behaviors meant to oppress, that could be inherent within a power dynamic, especially between therapist and client. It means deconstructing and divesting from the mental health industrial complex and American essentialism. It's abolitionist in response to crisis that invites in safe supports through community care and investing in mutual aid. Decolonizing therapy means honoring the process of healing by slowing down, being present, allowing emotions and somatic sensations, embodying authenticity and integrity, and resourcing through connection with spirit, the elements, to nature, creativity and community, and much more.
Grounded with intersectional feminism, the therapists at Shine and Shadow, LLC, value empowering our clients to define health, wellness, and treatment according to their own spirited nature and their own culture. We are an anti-oppressive practice in the sense that we center healing justice and collective liberation from oppressive forces. We aim to practice anti-capitalism, such as offering sliding-scale fees and pro-bono (aka at-no-cost) services on a case-by-case basis.
What is a "Superbill"?
With insurance plans that offer out-of-network benefits, a superbill is a document that we provide clients that shows an itemized list of the dates of service and the receipts of payment for insurance reimbursement. This means that a client who has insurance plan with out-of-network benefits can still see a therapist at Shine and Shadow, even if this practice is not in-network or paneled with the client's insurance carrier. The client would pay for the full-rate of a session and then submit the Superbill to their insurance carrier, along with any other paperwork needed by their insurance carrier, to eventually receive reimbursement for the service.
How do I pay my bill?
Existing clients receive a link to our client portal where they can store their debit card information to pay at the time of service. We do not support collection agencies; we follow the honor code and trust that clients will honor the payment arrangements they've committed to at the time of signing informed consent. We accept debit card, money orders, and HSA.
What is "Good Faith Estimate" and how does that affect clients?
For clients who either pay out-of-pocket or who do not have insurance to cover therapy, the Good Faith Estimate (GFE) is part of a new law called the "No Surprise Act" that the federal government enacted in January of 2022 to ensure that clients understand the costs of their healthcare services ahead of time, thereby reducing the likelihood of being surprised by a massive bill from their provider. The GFE is unique for each client and contains an estimate of the bill for medical items and services. The estimate is valid for one year from the date of the GFE. Visit here to learn more about your rights.
What are the fees for a late-cancelation or missing an appointment?
Please email your provider at least 24-hours before canceling:
notices made prior to this window are rescheduled with no penalty. Cancellations made after this window but prior to the start of a session incur a $100 late-cancellation fee, or at the sliding-scale rate. No-shows or cancellations made after the start of session incur the full fee of a session at $200. Insurance does not cover this as no service was rendered. Thank you for your understanding of this policy.